Privacy Policy
1. Introduction
GuardianSA ("we", "our", or "us") is committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy outlines how we collect, use, and protect your information.
2. Information We Collect
We may collect and process the following information:
- Personal identifiers (name, email address, phone number)
- Contact list data (for emergency contact management and SOS features)
- Location data (for safety and SOS features)
- Firebase authentication data
- Anonymous usage data to improve app performance
- Device and app interaction data
3. How We Use Your Data
We use your data:
- To provide app functionality (including SOS and safety features)
- To manage emergency contacts and enable rapid SOS notifications
- To authenticate your account and provide secure login
- To send notifications, reminders, and alerts
- To analyze usage for service improvement
- To offer support services and donations management
4. Data Sharing
We do not sell, rent, or share your data with third parties. Your data is used solely for internal service improvement and safety response.
5. Children's Privacy
Users under 18 may use the app with or without parental consent. We encourage responsible usage and do not knowingly collect unnecessary data from minors.
6. Security Measures
We use industry-standard security (Firebase Auth, HTTPS, encryption in transit and at rest) to protect your information. Contact list data is stored securely and is never shared with third parties or external services.
7. Your Rights
As a South African resident, you have the right to:
- Request access to your personal information
- Correct or delete your information
- Object to processing
- Lodge a complaint with the Information Regulator of South Africa
8. Contact Us
For privacy concerns or data access requests:
📧 Email: privacy@guardiansa.org