Terms & Conditions
1. Acceptance of Terms
By accessing and using GuardianSA's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
GuardianSA provides:
- Safety tips and educational content
- Emergency SOS features and location sharing
- Community safety resources and support networks
- Multi-language safety information (English, isiZulu, isiXhosa)
- Emergency contact management
3. User Responsibilities
Users agree to:
- Use the service responsibly and lawfully
- Provide accurate information when required
- Not misuse emergency features
- Respect other users and community guidelines
- Keep login credentials secure
4. Emergency Services Disclaimer
Important: GuardianSA is a supplementary safety tool and should not replace official emergency services. In life-threatening situations, always contact local emergency services (10111 for police, 10177 for ambulance) directly.
5. Limitation of Liability
GuardianSA provides services "as is" and makes no warranties regarding availability, accuracy, or reliability. We are not liable for any damages arising from the use or inability to use our services.
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information in compliance with POPIA (Protection of Personal Information Act).
7. Intellectual Property
All content, features, and functionality of GuardianSA are owned by GuardianSA NPC and are protected by South African and international copyright, trademark, and other intellectual property laws.
8. Termination
We reserve the right to terminate or suspend access to our service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
9. Governing Law
These terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any changes by posting the new Terms on this page and updating the "Last Updated" date.
11. Contact Information
For questions about these Terms & Conditions:
📧 Email: support@guardiansa.org